Context

Public services and their efficiency have nowadays a significant impact on the economic and social condition across the country.

Thus, it is increasingly important to provide these services in an integrated, transparent and secure fashion, capable of gradually transforming Morocco into an information society in alignment with the requirements and expectations of citizens and businesses.

Beyond the computerization of existing procedures and processes, e-government offers an in-depth configuration based on a complete understanding of the functioning of public administration.

This configuration requires a commonly shared vision as well as horizontal collaboration between the concerned government agencies and organisms.

In Morocco, the public sector expenditures represent a significant share of the state’s budget. The public sector will achieve significant gains and improvements of efficiency and effectiveness through the implementation of e-government services which leads to a simplified and automated, and then less costly processing of information.