Start date | April 2011 | End date | December 2013 |
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Owner |
Ministry of Industry, Trade, Investment and the Digital Economy |
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Context |
As part of simplifying the relationship between Administration and the User (citizen or company), the Governmental Gateway will henceforth allow them to address only the administration in charge of the administrative procedure, who will then request of other administrations the necessary information to fulfil the requested service. |
Expected benefits
For the citizen:
For the Administration:
Achievements
Short term: April 2012
At maturity:
Type | Indicator | |||
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Target value | Current value | Deadline for target value | ||
Implementation |
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0 | 2011 |
Use |
Administrations subscribing: M = Ministry; C = Commune
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User satisfaction |
Level of user satisfaction (officers of the administration) measured by opinion poll |
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N/A |
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Administrational effectiveness |
Level of citizen satisfaction measured by opinion poll |
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Average time (weeks) to implement a new tele-service by Gateway manager |
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