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Integrated system for issuing Certificates of Qualification and Classification of Construction Companies and Approval of natural persons or legal entities performing studies or project management

Start date	February 2010	End date	December 2011
Owner	Ministry of Equipment and Transport
Context	The certificates of qualification and classification of BTP (building and public works) companies and the approval of natural persons or legal entities performing studies or project management are issued by the Ministry for Equipment and Transport. Currently this service faces a number of difficulties: For the MET, the paper records generate a heavy management load through the circulation of requests between the different departments of the ministry (on average 200 dossiers per month) For the submitter, many visits to the MET are necessary to submit, track and collect the certificate or approval in paper form The certificate issued by the current system can be forged (20 to 30 forgery cases have been recorded since 1994) To address all these problems, the MET decided to develop an integrated system, accessible via the WEB, for management of certificates of qualification and classification and approvals

Start date

February 2010

End date

December 2011

Owner

Ministry of Equipment and Transport

Context

The certificates of qualification and classification of BTP (building and public works) companies and the approval of natural persons or legal entities performing studies or project management are issued by the Ministry for Equipment and Transport. Currently this service faces a number of difficulties:

For the MET, the paper records generate a heavy management load through the circulation of requests between the different departments of the ministry (on average 200 dossiers per month)
For the submitter, many visits to the MET are necessary to submit, track and collect the certificate or approval in paper form
The certificate issued by the current system can be forged (20 to 30 forgery cases have been recorded since 1994)

To address all these problems, the MET decided to develop an integrated system, accessible via the WEB, for management of certificates of qualification and classification and approvals

Aims

Set up an Internet portal allowing BTP (building and public works) companies and private individuals or legal entities performing studies or project management to prepare their requests and follow the status of their dossiers (request for a certificate, request to review a certificate, etc.)
Set up the back-office to hand certificate requests and certificate issuance
Issuing certificates and approvals in an electronic format (including digital signature) via the portal
Set up notification system for companies and private individuals or legal entities performing studies or project management to inform them that their certificate is about to expire (by email, SMS, etc.)

Expected benefits

Reduction in time to grant certificates
Reduction of expenses and travelling for the applicant
Availability to public bodies of a reliable consultation service on the authenticity of company certificates and approvals
Reduced risk of certificate forgery
Increased capacity for handling certificates

Achievements

January 2012

Paperless requesting of certificates
Paperless certificates
Back-office for appraising dossiers
Design, development and implementation of IS solution
Proposal to amend legal texts
Adoption of proposed amendments
Development of the portal
Setting up the solution’s hosting servers at the level of the MET

Success indicators

Type	Indicator	Target value
Type	Indicator	2010	2011	2012	2013
Development	Reception of requests via portal Sending certificates via portal Tracking dossier progress		Operational Operational Operational
Use	Number of requests submitted			600	1000
Use	Number of certificates issued			600	1000
User satisfaction	Turnaround time			Réglementaire
Efficiency of the Administration	Number of dossiers handled			2600	2800