Vision and Objectives

Vision

Bridging administrative services to users in order to better serve their needs in terms of efficiency, quality, and transparency throughout a well tailored e-government program.

Objectives

The main objective is to use e-Government projects to modernize Government Agencies and Local Governments offering services for citizens and businesses. This brings into play information and communication technologies in order to reconfigure the processes in depth, make them more effective and efficient, and fully geared towards serving citizens and businesses.

The goal for 2011 is to implement similar efforts as those deployed by other emerging countries, and by 2013, be at these countries’ performance and exploitation level of e-government services.

To achieve these objectives, four key indicators have been defined: